JIS Q 9024:2003 (R2013)

This Standard establishes guidelines related to procedures and techniques for continual improvement to support effective and efficient performance improvement of management systems of an organization, and provides methodologies for effective and efficient problem-solving to achieve the issues. This Standard is intended for use by any organizations that wished to identify of problems in products provided to customers and solve those based on consistent procedure.implement and manage breakthrough projects requiring the change in existing process or introduction of new process apart from daily business administration, anddevelopment of resources necessary in the future, apart from day-to-day business administration.This Standard is intended to be applied to any to all organization which, regardless of the type of business, form, scale, or product, aims at performance improvement of management systems of the organization through effective and efficient implementation of continual improvement.