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JIS Q 10002:2015
New product
JIS Q 10002:2015
Quality management - Customer satisfaction - Guidelines for complaints handling in organizationsMore info
| Author | JSA |
|---|---|
| Editor | JSA |
| Document type | Standard |
| Format | File |
| ICS | 03.120.10 : Quality management and quality assurance
|
| Number of pages | 32 |
| Replace | JIS Q 10002 (2005-06-20) |
| Cross references | ISO 10002 (2014-07), IDT |
| Year | 2015 |
| Document history | JIS Q 10002 (2015-11-20) |
| Country | Japan |
| Keyword | JIS 10002;10002 |